Solutions for Dell, HP and Lenovo Laptop Batteries

A laptop's usefulness is largely limited when your battery isn't charging. This prevents you from working on the go or studying wherever you want. Instead, you scramble to find a place close to an outlet. Users from popular laptop manufacturers such as Dell, HP, and Lenovo are reporting experiencing the “plugged in, not charging” issue. The problem may be with your battery, power cord, or operating system.

Most modern laptops use lithium-ion batteries. Lithium-ion batteries are the most common (by far) due to their high energy density and somewhat greener environmental footprint. The lightness of modern phones, tablets and laptops owes much of this to lithium-ion batteries. Lithium-ion batteries can store the same energy in a 1 kg battery as the energy stored in 6 kg of a lead acid battery.

Lithium-ion batteries pose a risk of spontaneous explosion that requires a chemical fire extinguisher (Class D) to extinguish, but lithium-ion batteries have multiple safety features. It is important to follow the manufacturers operating instructions when storing, using and charging your laptop to avoid overheating and possible problems. Each manufacturer and model will have its own unique battery. Specific instructions on how to identify the model number, part number, and other pertinent information will be included in the solutions for the various manufacturers.

All solutions in this article are specifically for Windows 10, but may work on other versions of the Windows operating system.

What Causes the “Plugged in Not Charging” Error?

The majority of laptop charging issues can be divided into two main categories:

Physical damage that prevents energy transfer to the battery

Charging port -

The physical connector that a power cord plugs into inside a laptop computer. Can often be damaged and loose, which often shows up as requiring the feeder in a specific orientation or angle.

Power cord -

Commonly known as an AC adapter, the power cable is the actual cable that powers the laptop and the battery. This includes the power supply.

Battery -

Rechargeable Li-ion battery, most are removable. Some manufacturers like Apple have batteries that cannot be removed without repair technicians.

Driver or operating system incompatibilities

/errors

Microsoft Battery ACPI Compliant Control Method

If your laptop is plugged in and not charging, it's important to get to the source quickly, so you can be untied from your power cord. For your laptop to charge properly, power must flow from an outlet through your power cord to your laptop.

The highly mobile nature of laptops makes this more problematic for laptops. than desktop computers. When you pick up and move your laptop, you can jostle the cord in the charging port, bend the cable, or otherwise wear down your charging cable. Laptop batteries sometimes need to be replaced entirely, either due to physical damage or manufacturing defects. Other times there is a software or driver issue, which is usually a quick, easy, and free remedy.

When your laptop is plugged in, you should normally see the charging icon in the lower right corner. If you see the plug symbol but not the charging battery symbol, you may be experiencing this issue. This will be even more evident if you remove your laptop from your charger and your laptop quickly dies.

How To Fix “Plugged In Not Charging

»

problem

The 6 solutions listed below are a mixture of generic solutions that all laptop users can try to fix their charging problem and specific solutions based on the manufacturer. Since Dell, HP, and Lenovo users most commonly report this issue, this article will focus on those manufacturers.

1. Physical inspection

Before plugging in your laptop, start with a physical inspection of all equipment. Like a car or any other mechanical or electrical equipment, early identification of any problem is best to avoid breakdown or total loss.

If you can, start by removing your battery first and check that it is not visible. defaults. Inspect your power cord. Look for any strange kinks or fraying in the cable. Check the AC adapter for any strange discoloration, especially on the plug, which would indicate a short circuit. If there is any warping, beware. Now look at the connector plug and check the integrity of the cable to the connector plug. This is often the area that experiences the most stress during use. Plug the connector plug into the computer, making sure the connector is fully seated. Make sure the AC adapter is fully connected and the power cable is securely inserted into the power outlet.

If your laptop turns out to have no battery plugged in, the problem is not the integrity of the power cable. There is something else preventing the battery from charging.

2. Power reset (especially for Dell and Lenovo laptops)

In this solution, you want to force the battery and the computer to reset the power. This method has been found to be very useful on Dell and Lenovo laptops when the "Plugged in not charging" error appears. This works because it clears the computer's memory by discharging all the capacitors.

If possible, you removed your battery in the last solution, but you'll do it again here. Removing residual power and recalibrating the battery is extremely helpful:

1. Removable battery

If you have a removable battery, start by unplugging all peripherals, including the power cable. Turn your laptop over and remove the battery. You may need to push a clip or latch to release the battery from its socket. Now turn the laptop right side up and hold down the power button for 15-20 seconds. Reinsert the battery and plug the laptop back in. Don't add any devices until the computer has fully booted up and you can be sure your battery is charging.

2. Non-removable battery

If you have a laptop without a removable battery, you can always perform a power reset. Essentially, you'll just skip the step of removing the battery. Turn off your laptop and remove all peripherals, including the charging cord. Press and hold the power button for 15-20 seconds. Restart the computer, but don't add any devices other than the power cable until the computer boots completely, and you can be sure your battery is charging.

3. Update Microsoft ACPI Compliant Control Method Battery Driver

the

Microsoft ACPI Compliant Control Method Battery Driver

is an essential driver for your laptop's operating system (Windows 10) to communicate with your battery. If this driver is outdated or has been compromised in some way, it may be the source of your battery charging issues. This solution is applicable to Dell, Lenovo and HP laptops as any laptop running Windows 10 operating system will rely on this driver. In this solution, you will use the device manager provided by Windows 10 to update your driver:

Right-click

Start menu

and select p>

Device Manager.

Search the list for

Batteries

and double-click to expand.

Identify the driver listed as

Microsoft ACPI Compliant Control Method Battery

and right-click to select

Uninstall Device

. make sure

DO NOT

to uninstall the

AC adapter

driver for your laptop battery.

Look in the taskbar and select

Check for hardware changes

, which has the icon of a display screen with a magnifying glass.

Windows 10 will automatically scan and detect any hardware changes. When the pilot

Microsoft ACPI Compliant Control Method Battery

is not found, Windows automatically downloads and installs the missing driver.

Check if your laptop is now charging. Restart if necessary. Otherwise, proceed to the next solution.

5. Check battery status

Most laptop manufacturers have developed a method to help users test the health of their battery. Over time, battery health will weaken and may not match the exact 100% charge you see. If your laptop has poor battery health and can't hold a lot of charge, this could be your problem. Find your laptop manufacturer below to see specific tools and instructions on checking your battery health:

HP Hardware Diagnostics

HP Hardware Diagnostics

is a tool included by HP on all their laptops. This tool will test various hardware, such as CPU, disk drive, and battery to alert the user of any issues:

Click the Windows button in the

Start menu

and search

HP PC Hardware Diagnostics Windows

. Right click and select

Execute as administrator

on the application that appears in the search window.

The application will open on the

Main Menu

. Look at the menu, then find and select

Component testing

.

Search now

Power

and click to expand. Select

Battery check

in the list. At the bottom of the window, select

Run once

.

Wait 2-3 minutes for the battery test to complete. Then the results will appear.

Success

is the best result, which means your battery is working well. If your test comes back

weak

or very

very weak

then your battery's overall storage capacity is severely limited, usually due to age. If your test comes back

replace

the battery is faulty and must be replaced.

Checking Battery Health on Dell Laptops

Dell offers users a variety of options to check their laptop's battery status. It's probably easier to check through the BIOS:

Turn off your laptop, then press the button

Power

. When the laptop starts to turn on, when the

Dell logo

is displayed on the screen, press

F2

.

p>

There will be a pane on the left side for BIOS navigation. Search

General

then expand to select

Battery Information

.

Please how can I fix “plugged in not charging” problem on my dell inspiron laptop? 😪

— KAD Fri Dec 06 17:19:25 +0000 2019

Now on the right-hand side, the battery health will be displayed graphically. The best reading is

Battery Health: Excellent

. If your battery status is low, Dell has information on where to find a replacement battery.

6. Update the latest BIOS for your laptop

Each laptop and laptop manufacturer will have a slightly different method recommended for updating your BIOS. Your BIOS (Basic Input/Output System) is responsible for telling your device how to boot and how to interact with hardware. If there is a pending BIOS update, your system may not be interacting properly with your battery or drivers. Find your laptop manufacturer below to find the easiest instructions for updating to the latest BIOS version for your device:

HP Support Assistant

HP Support Assistant comes preinstalled on all HP devices that run Windows. HP Support Assistant (HPSA) is the fastest, most foolproof way to update your BIOS. No research or model identification is necessary.

Click the icon

Windows

and search

HP Support Assistant

. Open the app. If the app is not installed for some reason, you can easily fix it by visiting the website

HP Support Assistant

.

Look for the tab that says< /p>

My Devices

. Find your laptop in the list and select

Updates

.

Search and click

Check for updates and messages

.

In the list of updates, look for a new

BIOS update

. Check the box next to BIOS update. Feel free to update other features at this time.

Click

Download and install

. HP Support Assistant will apply the BIOS update and once complete you can close the application.

Restart

your computer to see if there is a resolution for the “plugged in not charging” issue.

Lenovo support site

Lenovo doesn't have an all-in-one laptop assistant like HP, but its support site is helpful and able to detect your device. This saves you from having to search for a name or serial number for your device:

Visit the Lenovo Support Site

. Hover over the product family

computer

and select

Detect the product

.

Lenovo

The Service Bridge Program

may need to be downloaded and installed.

You will be redirected to a support site specific to your device. To research

Looking for drivers or software for your machine? Choose a component below to get started.

From the drop-down menu, select

UEFI/BIOS

versus

Component.< /p>

Select your operating system (probably Windows 10) from the

Operating system

.

Select the latest BIOS version available. Click the

download icon

next to the BIOS Update Utility.

Find the file where you downloaded it and click to open it. Follow all instructions. Make sure to select the option

Install BIOS Utility Now

. Then the BIOS Update Utility will open.

Click on

Update BIOS

then

Following

.

Follow the instructions and make sure you don't unplug your laptop from your charging cable during this process. Interrupted BIOS updates can be very harmful to your device.

When the utility asks for your

serial number

, enter it. This should have been provided by the Lenovo support website.

Search

Download Options

and click on

Get Drivers, Software, & Firmware

.

Drivers & Downloads site

BIOS updates are available at

Dell Drivers and Downloads Site

. First, you need to locate and register your Dell laptop's service tag. This alphanumeric code consisting of seven letters/numbers is located at the bottom of your laptop. If you are having trouble locating your service tag, Dell offers a

support page

to help you. Follow the next few steps to find, download and apply your updated BIOS file for your Dell laptop:

Visit Dell's

Drivers & Downloads

site

.

In the field

Identify your product

, enter the one of your laptop p>

Service label.

Select the

Operating system

.

Under

Category

, search and choose

BIOS

.

Locate the latest

System BIOS

update available for your laptop.

Click

To download

and save the file to your computer.

Locate the downloaded file and double-click on the BIOS setup file. Follow the onscreen instructions to complete the installation process.

Restart

your laptop and check if the “plugged in not charging” error is gone.

If everything went according to plan, one of these 6 solutions will have solved your battery charging problem. The issue has been resolved by updating your Microsoft ACPI Compliant Control Method battery driver or updating your BIOS, or you have isolated the AC adapter or battery as the issue. If your AC adapter or battery has reached its end of life, you can contact your laptop manufacturer for information on selecting the right replacement. If you know how to find the battery or AC adapter model numbers, you can find the replacement yourself. But HP, Lenovo, Dell and other manufacturers are there to help you when needed. Unfortunately, sometimes laptop batteries and AC adapters simply need to be replaced.

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