Samsung Galaxy A20s, A207M, 32 GB, GSM, unlocked phone, dual SIM, blue
A very nice phone!! but upon opening the package, the first thing I saw attached to the SD card (which, by the way, was one of the deciding factors for me during this...
18/01/2022
A very nice phone!! but upon opening the package, the first thing I saw attached to the SD card (which, by the way, was one of the deciding factors for me on this purchase) was a note, which first issued a warning about what type of carrier the phone would work with, that was fine, as i did extensive research on which phones were compatible with my carrier, this phone stayed at the top of the list throughout of my research. The second warning in bold read “IF YOU WANT TO RETURN THE PHONE, PLEASE RETURN IT WITHOUT OPENING THE BOX, THANK YOU!” then below also in BOLD PRINT "GO TO AMAZON Bought by mistake" now this caused me great apprehension because as I said I did a lot of research it was not a mistake of purchase for me. I sort of debated whether to keep the phone just on that basis. But I opened it anyway and got my phone ready for use, with a representative from my carrier on the phone, we did the initial preparations, then I inserted the SIM card, almost straight away, the phone synced with my carrier, even synced my google settings, then my rep asked me to make a test call and text while she waited, however, the phone wouldn't allow me to access another screen, my operator then asked me to try again. things after she hung up, and would call me back in about an hour, unfortunately, no matter how many times I tried, the phone wouldn't respond when switching to another screen during a call, I thought it might be my finger, even considered looking for a stylus that might work. I also noticed that on the home screen the weather was giving the temperature in degrees Celsius, I went into settings thinking that was the problem but after several tries the home screen didn't only displayed degrees Celsius, but in settings it shows Farenheit, keyboard also malfunctioned, would type a specific number, letter or symbol but something else would appear no matter how many times you tried I did so decided I was unlucky to receive a lemon device, determined I would replace it with another , seller approved the return, even emailed to print a label back, I sincerely enjoyed that. However when I received my refund. I haven't received my purchase price, I don't understand why, there is no mention of restocking fees, or other penalties, if there had been, I would not have purchased the device. I also wouldn't have returned it, if it had worked. I am awaiting my full refund and intend to contact Amazon to resolve this issue