Dell - Inspiron 15.6" Touchscreen Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive - Platinum Silver
Hello, this is my first shopping experience on amazon and i had this problem. Electronic Seed lies in their advertisements and is not responsible for their products. Future buyers please...
22/01/2022
Hello, this is my first shopping experience on amazon and i had this problem. Electronic Seed lies in their advertisements and is not responsible for their products. Future buyers please read this review as I don't want what happened to me to happen. I purchased this item on Nov 27, 2019 from the seller (Electronic Seed) sent by Amazon, I was very, very happy as I purchased a 'premium' product as this product had the improvements of the illuminated keyboard, the IPS touchscreen (upgrades they increased the price by $50) Another seller on Amazon had the same PC only without the specific $360 extras, but since I wanted something better, go for the PC with the upgrades. ($419) I mean at first this PC isn't bad but unfortunately that's not what they offered because when the screen arrives it's poor quality you can tell why if you see it under several hard angles and you see the picture, the touch It's like retarded but my biggest surprise is that the screen is not IPS since it contacts a dell (explain later why I ended by contacting dell) and they told me it was a TFT screen the same screen the other economy version had with the difference that this one had a touch screen and obviously Dell Touch Eco nomic that's why the delay is not so smooth. I would like to point out that I found this same complaint some time after purchasing it from the buyer (Rubber Dubby) at least that buyer is lucky to have an answer but I don't know if it was from the same seller (Electronic Seed). The laptop is aesthetically beautiful for the use I gave it, I feel like it worked very well, (only the delay and display angles) that I don't know if it is because cpu ryzen but when working for a long time the fan activates and makes a noise loud enough to dissipate the heat because the PC through the keyboard area overheats it causing the PC to make a noise loud enough to eliminate the high temperature. Now i come with the worst case, my pc as i say was purchased on 27th november 2019 and when i was setting up the pc for the first time it asks me to complete all Dell requirements at the end of the program ( support assistance) which is part of Dell tells me that my "new" PC with service tag number DB77FP2, expired on October 18, 2019 literally 1 month and 10 days before it was purchased by my, I think it it was better to contact the seller because it should be a mistake, and inform of the problem that occurs, according to Amazon policies, has two working days to contact me, but the time already expired, contact Dell and they explain to me that the screen is non IPS, is TFT, then explain to me why was the reason for the delayed touch screen as it was not smooth as it was not the best quality screen, and later confirm it to me that the time of the pc has already expired because the pc was purchased on July 19, 2018. At this point I realize that it is not only false information that they put but also sell PCs like new without warranty (that warranty that comes with a new PC a full year) At the time of writing this review I have wrote a second email to the seller to give me an answer on this case, if this seller gave me an answer I would update my review for better or worse but I can't allow that to happen to me to someone else, or that it serves to improve the sale of this product. I use google translate I apologize for the error on the review
Dell - Inspiron 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive - Platinum Silver for $399… https://t.co/54ggSRad8w
— ToastyDeals Wed Oct 03 13:21:36 +0000 2018