How to Troubleshoot a Blue Screen or STOP Error Code on a Dell Computer

Symptoms

Content:

What is a Blue Screen Error?

How to disable automatic restart

Common Diagnosis Blue Screen Error Message Problem

Analyze Windows Blue Screen Stop Error - Use BlueScreenView (Made by Nirsoft)

Reference video

Reason

1. What is Blue Screen Error?

Remark:

The steps suggested in this section apply to computers that are still on. If your computer cannot boot into Windows, follow the steps in the following article.

Dell PC cannot turn on or boot into Windows

When Windows encounters certain conditions, it hangs and displays a blue screen, and the diagnostic information generated is displayed in white text. The occurrence of these errors is the origin of the term "

blue screen

" (crash screen).

In many cases, the screen only flashes for a few seconds before rebooting. Follow the steps below

Division 2

to disable this process for further error analysis.

A blue screen error occurs when the following conditions exist:

Windows has detected an error that cannot be recovered without losing data.

Windows has detected that critical operating system data has been damaged.

Windows has detected an unrecoverable hardware failure.

The displayed text can be text (

Figure 1

) or graphics, as in Windows 8 and 10 (

Picture 2

)

Picture 1

Picture 2

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2. How to disable the automatic restart function

Whenever a serious error is detected in Windows, the Windows PC will restart itself to prevent further damage to the computer.

This is a security measure built into Windows. In order to further analyze the “stop” or blue screen error, we need to know the error code and information associated with the error.

This message is displayed when you turn off

Automatically reboot when system fails

The following are the steps to disable "Automatically restart on system failure" in Windows 8 and 10 (for Windows 10, 8, 7, Vista and XP)

In Windows 10 In the Windows 8 taskbar search box (Start menu in 7, Vista, XP), type

System

.

Click on the link

System

(System) displayed.

On the link listed in the left pane, click

Advanced system settings

(Advanced system settings)

Click in the "Startup and Recovery Section"

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Settings

(Settings)

Uncheck the "Auto restart" box

Click

OK

(OKAY)

Click

Apply

(Apply), then click

okay

(OKAY)

The next time the system crashes (rather than restarting), the screen will show the error code and the error associated with the Some Information error.

Note this information to troubleshoot the error.

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3. Troubleshoot common blue screen error messages based on OS version

For articles on different Windows versions, please click below Related Links

Windows XP

Blue Screen Troubleshooting

Windows Vista

Blue Screen Troubleshooting

Windows 7

Blue Screen Troubleshooting

Windows 8

Blue Screen Troubleshooting

Windows 10

Blue Screen Troubleshooting

.

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4. Analyze Windows Blue Screen Stop Error - use BlueScreenView (made by Nirsoft)

In addition, you can also use the Nirsoft debugger tool from the above In the article, Microsoft analyzes Windows dump files through a tool called BlueScreenView. Windows

For more information about BlueScreenView (made by Nirsoft), please click

www.nirsoft.net/utils/blue_screen_view.html

To download from www. nirsoft .net to download the tool, please click

www.nirsoft.net/utils/bluescreenview.zip to get the ZIP file

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Solution

5. Reference Video

Fix Frozen System (Official Dell Tech Support)-

(2:40)

- only English version available

How to Fix Windows 10 Blue Screen Crash (Official Dell Tech Support)—

(2:59)

— English version only is available

Analyze the crash report and disable automatic restart—

(00:48)

-English only

Remark :

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